To Get Urgent Assistance, Please Submit the Support Ticket below. Get Help Now! Please fill your details below so we can get your issue sorted out super duper fast. Also we just have to ask, have you tried turning it off and on again? "*" indicates required fields What is your name?* First Last What is your email?* Enter Email Confirm Email What is your number?*What is your alterntive number?What is your address?* Street Address Area City Province Your ONT Serial NumberSerial Number of the Nokia or Huawei ONT(Optical Network Terminal) – Not required but helpfulYour Service LinkURL of the service associated with your account – Not required but helpfulType of issue* Getting Started Managing My Account Technical Support Other This selection will change the next option, choose what suites your query bestGetting Started* Sign Up Booking Installation Activation Managing My Account* Make a Payment Get Reconnected / Unsuspended Change Banking Details Change Billing Date Upgrade Speed Update Account Details Change Login Password Moving/Relocating Submit Proof of Payment Request an Invoice Billing and Payments Technical Support* Connected No Internet Connecting a Device Flashing Green PON light on the ONT Flashing Red LOS light on the ONT Report an Incident/Outage Damaged Equipment Slow Connection Wi-Fi Password Change Installation Complaint Other* Sales Accounts Installations Support Other Please describe the issue?*What happened? When did it happen? How did it happen?File Drop files here or Select files Accepted file types: pdf, png, Max. file size: 1 MB, Max. files: 4. This field is hidden when viewing the formGeocoderEmailThis field is for validation purposes and should be left unchanged.
