Assistance with a Human Touch.
Sign-Up, Make a Payment or Get Help.
Find a Fibre Store Near You.
Net Nine Nine Fibre Stores – Personalised Service with a Human Touch.
At Net Nine Nine, we know that there is no replacement for a human touch. This is why we have opened fibre stores in most of its covered areas, allowing clients to get personalized assistance, by real humans. Our stores are run by staff that live, work and experience the same challenges as you do. Our stores can assist you with everything from signing-up, to technical support and everything in between.
Find a fibre Store today?
Find a Store Near You.
Net Nine Nine Kagiso Mall
Address: Kagiso Mall Kagiso Dr, Kagiso, Krugersdorp, Gauteng, 1739
Operating hours:
Monday – Friday: 09:00 – 17:00
Saturdays: 09:00 – 15:00
Sundays: 09:00 – 14:00
Contact Number: 068 644 4427
Net Nine Nine Westonaria
Address: The Elizabeth Centre – 8 Pres Kruger, Westonaria, 1780
Operating hours:
Monday – Friday: 09:00 – 17:00
Saturdays: 09:00 – 15:00
Sundays: 09:00 – 14:00
Contact Number: 063 905 9556
Net Nine Nine Kwa-Guqa
Address: Maqhibini Dr, Kwa-Guqa, Emalahleni, 1073
Operating hours:
Monday – Friday: 09:00 – 17:00
Saturdays- 09:00 – 15:00
Sundays: 09:00 – 14:00
Contact Number: 068 603 4533
Net Nine Nine eMhluzi Mall
Address: Emhluzi Mall 2/3/4 of erf 12941 Mhluzi Middelburg.
Operating hours:
Monday – Friday: 09:00 – 17:00
Saturdays: 09:00 – 15:00
Sundays: 09:00 – 14:00
Contact Number: 068 633 7385
Net Nine Nine Thabong
Address: A Phakathi Drive and, Nkoane Rd, Thabong, Welkom, Freestate, 9463
Operating hours:
Monday – Friday: 09:00 – 17:00
Saturdays: 09:00 – 15:00
Sundays: 09:00 – 14:00
Contact Number: 068 636 0310
Net Nine Nine Rocklands
Address: Kensworth Centre Moshoeshoe St, Rocklands, Mangaung, 9323
Operating hours:
Monday – Friday: 09:00 – 17:00
Saturdays: 09:00 – 15:00
Sundays: 09:00 – 14:00
Contact Number: 068 616 7588
Net Nine Nine Phuthaditjhaba
Address: 10115 Motloung Street, Kenzitown, Phuthaditjhaba, Freestate, 9869
Operating hours:
Monday – Friday: 09:00 – 17:00
Saturdays: 09:00 – 15:00
Sundays: 09:00 – 14:00
Contact Number: 068 610 2629
Net Nine Nine Ga-Rankuwa
Address: 1122 Kgware road, Unit number 16, Ga-rankuwa, Gauteng 0208
Operating hours:
Monday – Friday: 09:00 – 17:00
Saturdays: 09:00 – 15:00
Sundays: 09:00 – 14:00
Contact Number: 068 620 7611
Fibre Store Services.
Whether you are interested in learning more about fibre, want to sign-up or need assistance with getting a payment made our friendly fibre store staff are trained and ready to assist you.
Get information.
– Learn about what makes fibre based internet special and different from other internet services.
– Experience a free Net Nine Nine fibre connection from the store so you can experience the speed and stability for yourself directly through the store’s free WIFI.
– Learn about the different options and pricing, so you can choose the perfect option for your home.
Getting Signed-Up.
– Allow our team to assist you with getting signed-up and booking a convenient time for your fibre to be installed.
– Let our staff help you load your payment information and process your first months’ payment.
-Learn about how billing works, including the terms of payment, the rules and different payment options.
Make a Payment.
-Make your payment directly from the store most convenient to you, with guidance and assistance from our friendly store staff.
-Pay for your fibre at the store using Cash, flash pay, One voucher, Payment link or via debit order (up front 1st month payment must be made from a bank card)
Get Help.
-We can assist you with problem diagnosis, and logging technical support tickets.
-We can check your account status, and confirm payments have been received and the account is active.
-Assist you with resetting or recovering your WIFI password or app password.
-Inform you of any known issues or outages and give you feedback as to the resolution times as soon as they are available.